Identity Security

Safeguard Your Business from Cyber Threats with SoftUp's Expertise

In today's digital world, human and machine identities are the keys to your business—and the top targets for hackers. At SoftUp, we secure every identity in your ecosystem, ensuring only authorized access while blocking breaches.

Human Identity Security Solutions

The Problem: Employees, contractors, and customers face constant cyber threats like phishing, weak passwords, and excessive access rights. One compromised account can lead to data breaches, fines, and lost trust.

How SoftUp Protects Human Identities:

Multi-Factor Authentication (MFA): Add an extra security layer (e.g., biometrics, SMS codes) to block 99% of account takeover attacks.
Role-Based Access Controls: Grant employees only the access they need—no more, no less.

Behavior Monitoring: Spot suspicious logins (e.g., midnight access from foreign countries) and block them instantly.
Automated Onboarding/Offboarding: Instantly remove access when employees leave to eliminate 'ghost accounts'.

Non-Human Identity Security

What Are Non-Human Identities (NHIs)?

Non-human identities (NHIs) are digital credentials assigned to software components—such as applications, APIs, bots, and automated systems—to access secured resources. Unlike human identities, NHIs are not controlled directly by a user but instead operate autonomously, requiring a different security approach.

Examples of NHIs:

API Keys: Used by microservices to connect to databases and applications.
Service Accounts: Backend credentials for linking multiple subsystems.

Automated Roles: Permissions granted to automated services in cloud environments.
Authentication Tokens: Used by bots and scripts to access protected application resources.

The Importance of Securing NHIs

Poorly managed NHIs pose severe security risks, making organizations vulnerable to cyberattacks.

Excessive Permissions: NHIs are often granted broad access, leading to potential large-scale damage if compromised.
Credential Mismanagement: Hardcoded keys, outdated authentication methods, and lack of rotation policies increase vulnerability.
Lack of Monitoring: NHIs are rarely monitored, allowing attackers to exploit them undetected.

Real-World Incidents of Compromised NHIs

Microsoft's Midnight Blizzard Breach (2024)

Attackers exploited a legacy OAuth application (an unmanaged NHI) to access Microsoft’s production environment, leading to the exfiltration of sensitive corporate emails.

Okta's Support System Breach (2023)

A compromised service account led to unauthorized access to Okta’s customer support system, exposing sensitive data from 134 customers.

Internet Archive’s Zendesk Breach (2024)

Attackers leveraged unrotated access tokens to gain unauthorized access to a customer support platform, emphasizing the need for regular credential rotation.

How SoftUp Helps Secure Non-Human Identities

At SoftUp, we understand that securing NHIs requires a holistic, proactive approach. Our Zero Trust-based security framework ensures every NHI is continuously verified and protected from unauthorized access.

Centralized Identity Management: Track, manage, and control NHIs through a secure identity provider (IdP)
Automated Credential Rotation: Implement automated key and token rotation policies
LPAC Enforcement: Ensure NHIs only have minimum required access